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Shipping & Returns

Shipping Policy

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At Beyore, we work with trusted suppliers and fulfillment partners located in different regions around the world. Depending on the product you purchase, your order may be shipped from the United States or from one of our international fulfillment centers, including Asia.

Our goal is always to choose the fastest and most reliable shipping option available.

Processing Time

Orders are typically processed within 1–3 business days before shipment.

Once your order has been dispatched, you'll receive a confirmation email with tracking information.

Estimated Delivery Times

Delivery times vary depending on the product, inventory location, and shipping destination.

Typical delivery estimates are:

  • United States Fulfillment: 3–8 business days

  • International Fulfillment: 7–20 business days

Please note that some orders containing multiple items may arrive in separate packages if they are shipped from different fulfillment centers.

Shipping Delays

Although we work hard to deliver every order on time, occasional delays may occur due to:

  • Customs inspections

  • Severe weather conditions

  • Public holidays

  • Carrier delays

  • High seasonal demand

We appreciate your patience and understanding in these situations.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can follow your package every step of the way.

Shipping Costs

Shipping costs are calculated during checkout and may vary depending on your destination, selected shipping method, and the location from which the product is shipped.

Questions?

If you have any questions regarding your shipment, our Customer Care team is always happy to assist you.

Return & Exchange Policy

At Beyore, customer satisfaction is at the heart of everything we do. If something isn't right with your order, we're here to help.

Eligibility for a Refund

You may request a refund if:

  • Your item arrives damaged or defective.

  • You receive the wrong product.

  • Your order is significantly different from the product description.

  • Your order is lost during transit and confirmed by the carrier.

  • Your order cannot be delivered due to circumstances beyond your control.

To request a refund, please contact us within 7 days of receiving your order.

How to Request a Refund

Please email our support team and include:

  • Your order number

  • A brief description of the issue

  • Clear photos or videos of the product (if applicable)

This information allows us to review your request as quickly as possible.

Refund Process

Once your request has been reviewed and approved, your refund will be processed to the original payment method.

Please allow 5–10 business days for the refund to appear on your statement, depending on your payment provider.

Situations That May Not Be Eligible

Refund requests may not be approved if:

  • Incorrect shipping information was provided by the customer.

  • The product has been intentionally damaged or misused.

  • The request is made after the refund eligibility period.

  • Delays are caused by customs inspections or local delivery services beyond our control.

  • Minor differences in color or packaging occur due to manufacturing updates.

Our Commitment

Every case is reviewed individually because we believe every customer deserves fair and respectful support.

If you have any questions, our Customer Support Team is always happy to assist you.

Thank you for choosing Beyore.

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